FAQs

General Information

Q1: What courses do you offer? A1: We offer a variety of safety training courses, including but not limited to:

• 32-Hour Supported Scaffold Installer and Remover
• 32-Hour Suspended Scaffold Supervisor
• 10-Hour Site Safety Training for Workers
• 4-Hour Supported Scaffold User Refresher
• OSHA 10 and OSHA 30
• Site Safety Manager Certification
• Fall Protection Training
• Flagger Training Course
• Rigging

Q2: Where are your training centers located? A2: Our training centers are located in Brooklyn and Harlen. Please visit our website for specific addresses and contact information.

Course Details

Q3: How long do the courses last? A3: Course durations vary. For example, the 32-Hour Supported Scaffold Installer and Remover course lasts for 32 hours, typically spread over four days.

Q4: What are the prerequisites for enrolling in a course? A4: Prerequisites vary by course. Generally, there are no prerequisites for introductory courses like OSHA, but advanced courses may require prior certifications or work experience.

Q5: What materials do I need to bring to the class? A5: Students should bring a valid photo ID. All other materials, including course manuals and PPE (if required), will be provided by the school.

Registration and Fees

Q6: How do I register for a course? A6: You can register for a course online through our website, by phone, or by visiting one of our training centers.

Q7: What is the cost of the courses? A7: Course fees vary. For example, the 32-Hour Supported Scaffold Installer and Remover course costs $450.00. Please refer to our website for detailed pricing.

Q8: Do you offer group discounts? A8: Yes, we offer group discounts for companies or organizations registering multiple employees. Please contact our sales team for more information call 718-366-8000.

Certification and Accreditation

Q9: Are your courses accredited? A9: Yes, our courses are accredited by relevant regulatory bodies such as OSHA, The New York City Department of Buildings (DOB), and IACET.

Q10: How do I receive my certification after completing the course? A10: Upon successful completion of the course and passing the required exams, you will receive your certification either digitally or in person.

Course Content and Delivery

Q11: Do you offer online courses? A11: Yes, we offer a selection of online courses for your convenience. Please check our website for the available online training options.

Q12: What is the teaching methodology? A12: Our courses combine theoretical instruction with practical, hands-on training to ensure comprehensive understanding and skill development.

Safety and Compliance

Q13: How do you ensure the safety of your students during practical sessions? A13: We adhere to strict safety protocols and provide all necessary personal protective equipment (PPE). Our instructors are highly trained professionals who prioritize student safety.

Q14: What measures are in place for COVID-19 safety? A14: We follow all local and federal guidelines to ensure a safe learning environment, including social distancing, sanitization, and mandatory masks.

Support and Resources

Q15: Do you offer job placement assistance? A15: No. Our institution is strictly a training school and we do not provide job placement.

Q16: Who can I contact if I have more questions? A16: For further questions, you can contact our customer service team at 7718-366-8000 or email us at fasttracktlg@gmail.com Our team is available Monday – Thursday 8:00 A.M. to 8:00 P.M. Saturdays and Sundays 8:00 A.M to 5:00 P.M.

Payment and Refunds

Q17: What payment methods do you accept? A17: We accept various payment methods, including credit/debit cards, and electronic payments. We do not accept personal checks.

Q18: What is your refund policy? A18: Refunds are available under certain conditions, such as if a course is canceled by the school. For more details, please refer to our refund policy on the website or your receipt.

These FAQs are designed to address the most common inquiries and help streamline the process for students looking to enroll in safety training courses.